Here's a list of frequently asked questions (FAQs) you may have about Quick Actions
Quick Actions is specialized Crisp plugin that empowers users to customize their support chat sidebar. It enables users to craft custom actions, manifested as accessible buttons within the sidebar. These actions can trigger webhooks from various applications, seamlessly integrating and streamlining your support functions.
Absolutely! Quick Actions allows you to harness details from active chats as adaptable variables for your actions. This ensures they're always tailored to the context of each conversation. These variables can be incorporated into the webhook URL and the action parameters. When setting up or executing your Quick Action, you'll be able to view and select from the available variables.
Currently, Quick Actions is tailored for Crisp. However, we are always exploring opportunities to expand and offer support for other platforms in the future. Chat with us and let us know which platform you'd like to see us support next!
Quick Actions can work seamlessly with tools like Zapier or Make, enabling you to link your chat operations to a wide range of external platforms. Check this article on How to call Zapier from Crisp to trigger a Zap from your Crisp sidebar. Let us know on our Feature Request board if you would like to have a native Zapier integration.
For now Quick Actions is free to use and we plan to keep it that way for the current features. We may introduce a paid plan in the future for more advanced features.